Unicode characters in first and last names, those characters become corrupted Note : To download, right click on Download hyperlink and select Save Target As option. It runs outside the web browser and prompts for user authentication. RTR client tool is a Java application and hence requires Java Runtime Environment (JRE) to be installed This provides real-time reports to monitor UnifiedĬCX system activity. This plug in is available onlyĬisco Unified CCX Real-Time Reporting Tool- Click this hyperlink to download and launch the Real-Time Reporting Tool. HTTP/HTTPS for troubleshooting system problems. It also connects directly to devices by using Uses HTTP/HTTPS and TCP to monitor device status, system performance, deviceĭiscovery, and CTI applications. Unified CCX Serviceability Real-Time Monitoring Tool (RTMT) for Linux. Monitoring Tool for Linux-Click this hyperlink to install client-side Only for users with administrator capability.ĭownload hyperlink and select Save Target As option. Using HTTP/HTTPS for troubleshooting system problems. RTMT uses HTTP/HTTPS and TCP to monitor device status, system performance,ĭevice discovery, and CTI applications. Tool monitors real-time behavior of the components in a Unified CCX cluster. Unified CCX Serviceability Real-Time Monitoring Tool (RTMT) for Windows.
Monitoring Tool for Windows-Click this hyperlink to install client-side For more information, see the Cisco Unified ContactĬenter Express Getting Started with Scripts and Cisco Unified ContactĬenter Express Editor Step Reference Guide. On the Unified CCX package you have purchased):Ĭisco Unified CCX Editor-Click this hyperlink to install the client-side Unified CCX Editor. Plug-ins web page contains one or more of the following hyperlinks (depending That you can use to enhance the Unified CCX Engine. Unified CCX system includes software components called The following sections describe the various menu options. W1 Upgrade-to show if you have selected "Upgrade from a previous Unified CCX release" option during initial Appadmin setup in a single-node Password Management-to reset passwords for externalĭatabase access users like workforce management, historical reporting user and User Management-to assign access levels to administrators Users, installing client software, and purging your database. Including configuring the database server, synchronizing data, configuring Historical Reporting-to perform Historical Reporting tasks, Real-Time Snapshot Config-to configure the Unified CCXĭatabase connection to a wallboard display. Real-Time Reporting-to generate reports that provideĭetailed information about the status of your Unified CCX system. Plug-ins-to download plug-ins that you can use to enhance Provides access to system tools you can use to perform a variety ofĪdministrative tasks and contains the following menu options: The Tools menu of the Unified CCX Administration web interface
0 kommentar(er)
